support
We're here to help.
Questions about your order, a colorway, or a gift? Reach us any time we answer like humans, because we are.
Email usinfo@sorandi.com
Monday to Friday, 9 AM to 5 PM. Saturday, 9 AM to 2 PM. Sunday and holidays closed.
Frequently asked questions.
How long does shipping take?
Shipping is free on every order. Delivery estimates are shown at checkout.
What is your return policy?
90-day love-it-or-return-it. Start a return from your account or by email.
How do I care for my trifold?
Wipe the panels with a soft, dry cloth. Recharge over USB when the light dims.
Do you have any questions?
Contact usMonday to Friday, 9 AM to 5 PM. Saturday, 9 AM to 2 PM. Sunday and holidays closed.